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Oracle Ibérica: globalization is a challenge to user experience
 
November 2000
 
In a global economy companies have to offer proper services to other languages' users. Many firms are marketed outside their country of origin and this internationalization generates language and design problems. We can see some of these difficulties in Oracle web site. The navigation bar mixes Spanish and English, is badly translated, mixes Spanish pages with English ones and there are too many different looks feels and subsites, generating confusion users. A web interface must be translated and culturally modified for a specific language.

Conclusions: It is necessary test the target audience before launching a site in a foreign language.

Read more [in Spanish].

 

Other user experience:

Halcón Viajes: a Spanish travel agency

The user experience in the Spanish online wine shops

Bancopopular-e.com

 
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